What can speech analytics do for your Amazon Connect solution?
Transcripts, Analytics & Predictive Insights
VoiceBase is an API solution that enables the detection and discovery of Big VoiceTM data. Complete the form to request a live demo of the VoiceBase platform from a Sales Specialist and details about our integration with Amazon Connect.
What can you detect?
- Keywords & Phrases
- PCI, SSN and other sensitive information
- Agent Script Adherence
- Hot Leads & Non-Prospects