How to Profit from the 'Voice of the customer' 

Voice of the Customer Webinar

The Value of Speech Analytics:

How to Profit From The 'Voice of the Customer' With an API

Why the time is now: With the combined improvements to accuracy, turnaround time and cost, speech analytics is now readily available for businesses of any size. Being able to surface insights from recordings enables businesses to now do for the phone lines, what HubSpot does for a customer's websites.

What will you detect?

  • Hot Leads vs Non Prospects
  • Appointments 
  • Upset Customers
  • Rude Agents
  • Mandatory Terms & Phrases