Learn how to surface actionable intelligence with VoiceBase.
Transcripts, Analytics & Predictive Insights
VoiceBase is a powerful, flexible interaction analytics solution that enables the detection and discovery of Big VoiceTM data. Complete the form to contact a sales specialist for questions or a demo of the VoiceBase platform.
VoiceBase empowers enterprise organizations to instantly analyze 1000s of calls flowing in and out of their contact centers each and every day. Extracting data from customer calls can provide insights never thought possible.
What will you detect?
- Keywords & Phrases
- PCI, SSN and other sensitive information
- Agent Script Adherence
- Hot Leads & Non-Prospects
- Voice Of The Customer